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Intern Job Descriptions

1. Research Intern

Position Overview:

Contributes to academic, clinical, and community-based research projects under faculty guidance. Supports all stages of the research lifecycle, including literature review, IRB documentation, data handling, and manuscript drafting.

Key Responsibilities:
• Conduct and summarize literature reviews
• Assist in drafting IRB protocols and consent materials
• Support survey creation and recruitment tracking
• Collect, clean, and interpret data
• Contribute to manuscript writing, formatting, and reference editing

Preferred Skills:
• Academic writing and comprehension
• Familiarity with PubMed, Zotero, or EndNote
• Organizational skills and curiosity

Learning Outcomes:
• Gain experience in full-cycle research
• Learn compliance and ethics principles
• Build writing, citation, and communication skills

2. Communications Intern

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Position Overview:

Develops communication strategies to engage internal and external audiences. Coordinates updates, email campaigns, newsletter creation, and content writing across platforms.

Key Responsibilities:
• Draft monthly newsletters and internal email updates
• Schedule and manage communication timelines
• Create and maintain press release drafts and partner announcements
• Organize communication templates for repeat use

Preferred Skills:
• Clear, concise writing for diverse audiences
• Familiarity with email tools like Mailchimp, Constant Contact, or Wix
• Eye for tone and brand-aligned messaging

Learning Outcomes:
• Learn communication strategy development
• Gain experience across media channels
• Build branding and outreach fluency

3. Educational Content Intern

Position Overview:
Supports development of educational resources for patients, trainees, and the public. Converts complex content into accessible materials using visual and verbal tools.

Key Responsibilities:
• Create slide decks, infographics, and handouts
• Assist with CME and facilitator guide development
• Proofread and format education materials
• Collaborate with clinicians, researchers, and ops team

Preferred Skills:
• Canva, PowerPoint, Google Slides experience
• Health literacy awareness
• Graphic or instructional design interest

Learning Outcomes:
• Learn how to communicate medical concepts accessibly
• Gain curriculum development and visual design experience
• Contribute to multi-audience educational strategies

4. Patient Experience Intern

Position Overview:
Improves patient and caregiver interaction across virtual care and follow-up. Supports intake, follow-up, navigation, and system enhancements to ease digital access.

Key Responsibilities:
• Evaluate onboarding and follow-up tools
• Update or draft communication scripts for patients
• Recommend updates to improve patient digital flow
• Gather patient experience feedback

Preferred Skills:
• User-centered design thinking
• Interest in patient advocacy
• Comfort using scheduling and survey tools

Learning Outcomes:
• Understand virtual care navigation
• Learn user feedback integration
• Improve communication pathways

5. Patient Advocacy Intern

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Position Overview:
Supports patients and community engagement through accessible materials, events, and feedback loops. Ensures information is empowering, inclusive, and supportive.

Key Responsibilities:
• Write or co-create FAQ documents, outreach templates
• Participate in survivor or community panels
• Draft resource guides for patient understanding
• Assist in needs assessment or storytelling

Preferred Skills:
• Compassionate communication
• Basic understanding of health equity concepts
• Desire to serve diverse patient populations

Learning Outcomes:
• Learn advocacy principles in real time
• Support emotionally aware communication
• Build tools for outreach and empowerment​

6. Web & App Development Intern

Position Overview:

Builds no-code/low-code digital tools used by patients, staff, and the public. Supports web and mobile interface design, testing, and deployment in collaboration with tech and operations leads.

Key Responsibilities:
• Use platforms like Webflow, Glide, or Bubble to build tools
• Collaborate on app logic, layout, and form features
• Test across desktop and mobile environments
• Document and version changes clearly

Preferred Skills:
• Interest in user interface design and workflows
• Familiarity with basic web design principles
• Problem-solving and tech adaptability

Learning Outcomes:
• Learn real-world digital product design
• Improve usability and workflow planning
• Build accessible and interactive systems

7. Technology & Tools Intern

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Position Overview:
Maintains core infrastructure tools across both organizations. Oversees systems that support operations, project management, and team collaboration.

Key Responsibilities:
• Build and update internal dashboards (e.g., Notion, Airtable)
• Track project templates, resource pages, and team guides
• Assist with troubleshooting and tool documentation
• Design integrations for workflow improvement

Preferred Skills:
• Detail-oriented with strong logic and structure
• Enjoyment of systems building and improving efficiency
• Some comfort with cloud tools and automation

Learning Outcomes:
• Develop backend systems for remote teams
• Learn systems thinking across departments
• Manage and support cross-functional digital tools

8. Scheduling Systems Intern

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Position Overview:
Coordinates calendars, event workflows, and visit logistics. Standardizes digital scheduling across projects and improves documentation related to scheduling tools.

Key Responsibilities:
• Set up recurring team or event calendars
• Create SOPs for scheduling and reminders
• Monitor appointment systems and optimize flows
• Troubleshoot platform-based conflicts

Preferred Skills:
• Familiarity with Google Calendar, Calendly, and Doodle
• Time zone awareness and cross-platform coordination
• Communication clarity

Learning Outcomes:
• Coordinate real-world scheduling infrastructure
• Build clear systems and visibility across projects
• Contribute to patient and internal flow planning

9. Billing & Reimbursement Intern

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Position Overview:
Assists with documenting billing codes, reimbursement policy overviews, and mock billing workflows. Researches payer requirements and helps create internal guides.

Key Responsibilities:
• Research CPT and ICD-10 codes for service categories
• Document mock or real billing scenarios
• Summarize reimbursement policies for key insurers
• Contribute to provider or admin billing references

Preferred Skills:
• Analytical mindset
• Familiarity with healthcare systems
• Accuracy in code handling and recordkeeping

Learning Outcomes:
• Learn healthcare finance workflows
• Understand payer dynamics and barriers
• Support revenue cycle literacy for practice teams

10. Insurance Navigation Intern

Position Overview:
Contacts health insurers to verify plan participation, track credentialing contacts, and clarify coverage and contract details. Helps reduce coverage confusion for patients and clinicians.

Key Responsibilities:
• Use call scripts to reach payer contacts
• Log plan participation details and match plan names
• Gather separate contacts for credentialing and enrollment
• Help create and maintain insurer communication logs

Preferred Skills:
• Verbal clarity and call etiquette
• Recordkeeping accuracy
• Confidence in navigating phone-based communication

Learning Outcomes:
• Understand how insurance interactions affect care
• Help improve access and reduce administrative delays
• Build communication skills with external partners

11. Credentialing & Licensing Intern

Position Overview:
Tracks and manages requirements for clinician credentialing and licensing across all 50 states. Builds systems to monitor deadlines, gather documents, and support compliance workflows.

Key Responsibilities:
• Maintain multi-state licensing trackers
• Research credentialing processes for various insurers and boards
• Create documentation checklists and timelines
• Assist with verification and status logging

Preferred Skills:
• Detail-oriented and methodical
• Strong research and documentation skills
• Interest in healthcare policy or compliance

Learning Outcomes:
• Understand licensing systems in healthcare
• Learn credentialing steps and key contacts
• Build scalable tracking tools for multi-state clinical teams

12. Operations Intern

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Position Overview:
Manages the structure and documentation that keeps the organization running smoothly. Supports systems setup, internal communications, and team onboarding processes.

Key Responsibilities:
• Create and update SOPs and resource folders
• Maintain Notion-based team dashboard systems
• Organize onboarding resources and orientation flows
• Support documentation of internal workflows

Preferred Skills:
• Systems thinking and organization
• Familiarity with Notion, Google Workspace, or Airtable
• Visual layout awareness

Learning Outcomes:
• Build an operational infrastructure from within
• Develop documentation and standardization skills
• Improve your ability to create clarity for teams

13. Quality Improvement Intern

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Position Overview:
Analyzes organizational workflows to identify strengths, weaknesses, and areas for improvement. Uses data and stakeholder feedback to recommend evidence-based updates.

Key Responsibilities:
• Design and distribute evaluation surveys
• Conduct informal interviews and gather staff/patient feedback
• Visualize processes and spot inefficiencies
• Draft QI proposals or before/after comparisons

Preferred Skills:
• Analytical and systems-oriented mindset
• Familiarity with survey tools and QI concepts
• Good communication and synthesis skills

Learning Outcomes:
• Apply improvement methodology in real time
• Learn to translate feedback into design change
• Build professional experience in change management

14. Leadership & Team Development Intern

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Position Overview:
Supports peer mentorship, onboarding, and internal leadership culture. Fosters student staff community while designing systems to recognize growth and progress.

Key Responsibilities:
• Design and distribute onboarding guides and welcome flows
• Support peer mentorship loops and feedback exchanges
• Document milestones and team recognition
• Coordinate logistics for student staff meetings

Preferred Skills:
• Empathy, patience, and interpersonal clarity
• Interest in leadership development or team psychology
• Experience using checklists, dashboards, or templates

Learning Outcomes:
• Learn how to build and support inclusive virtual teams
• Practice professional leadership development strategy
• Gain skills in facilitation, structure, and community care

15. Community Engagement & Storytelling Intern

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Position Overview:
Captures stories that reflect the mission, values, and impact of the organizations. Assists with narrative building, event-based storytelling, and content for public-facing platforms.

Key Responsibilities:
• Interview community members, patients, or staff for stories
• Write impact spotlights, blog entries, or campaign copy
• Assist with multimedia integration of quotes or testimonials
• Align stories with brand voice and program focus

Preferred Skills:
• Strong narrative writing or interviewing
• Cultural awareness and storytelling empathy
• Interest in journalism, nonprofit work, or digital media

Learning Outcomes:
• Learn nonprofit storytelling techniques
• Gain confidence in interviewing and editing for meaning
• Create content aligned with values and outcomes

16. Grant Writing Intern

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Position Overview:
Researches funding opportunities, drafts application materials, and assists in the grant proposal lifecycle. Supports submission processes for program, research, and infrastructure grants.

Key Responsibilities:
• Identify potential funders aligned with mission goals
• Draft LOIs, bios, boilerplate narratives, and proposals
• Track deadlines, formats, and submission criteria
• Organize attachments and grant documentation

Preferred Skills:
• Strong written communication and editing
• Interest in nonprofits, research, or health systems
• Ability to synthesize ideas and match funder language

Learning Outcomes:
• Learn to write compelling grant narratives
• Understand funder alignment and budget needs
• Gain experience in nonprofit development strategy

17. Medical & Scientific Manuscript Intern

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Position Overview:
Supports manuscript drafting and editing for submission to medical and scientific journals. Works closely with faculty or research teams on structure, clarity, and publication readiness.

Key Responsibilities:
• Write and edit manuscript sections (Intro, Methods, Discussion)
• Conduct targeted literature reviews
• Format references and tables
• Participate in author meetings and revision rounds

Preferred Skills:
• Strong academic writing and synthesis
• Familiarity with PubMed, citation tools, and structure of journals
• Interest in medicine, science, or academic publication

Learning Outcomes:
• Learn how to contribute to peer-reviewed publications
• Gain confidence in technical writing and co-authorship
• Understand the journal review and revision process

18. Notion Intern

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Position Overview:
Designs and manages the internal Notion workspace across all teams. Creates dashboards, SOP templates, onboarding systems, and custom pages to organize remote team functions.

Key Responsibilities:
• Build intern-specific Notion pages for tracking, onboarding, and curriculum
• Maintain and update internal databases
• Create reusable templates for documents and systems
• Train teammates on Notion best practices

Preferred Skills:
• Intermediate or advanced Notion user
• Visual design for layout, usability, and clarity
• Systematic thinking and collaboration

Learning Outcomes:
• Create and manage a real-time knowledge system
• Improve workflow documentation and automation
• Strengthen digital communication infrastructure

19. Community Ecosystem Intern

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Position Overview:
Conducts interviews and surveys with clinicians or platform users to inform community structure and feature design. Supports onboarding, engagement, and growth goals (e.g., 100 users in 3 months).

Key Responsibilities:
• Host focus groups and user interviews
• Document insights for ecosystem design
• Onboard users and support engagement prompts
• Track user activity and assist with feedback implementation

Preferred Skills:
• Human-centered design thinking
• Comfort speaking with healthcare professionals
• Curiosity about community building and platforms

Learning Outcomes:
• Learn applied user research techniques
• Co-create digital community spaces
• Understand platform engagement and iteration

20. Clariovera Tools Outreach Intern

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Position Overview:
Supports the onboarding and engagement of clinicians using Clariovera tools. Encourages participation in The Circle, The Compass, The Garden, and The Sparkboard by building content, guidance, and communication workflows.

Key Responsibilities:
• Develop outreach and onboarding emails
• Create simple guides or walk-throughs for platform tools
• Monitor and report on usage and engagement trends
• Help moderate community threads or feature updates

Preferred Skills:
• Empathy, encouragement, and structured writing
• Familiarity with membership platforms or user onboarding
• Visual design for onboarding graphics (optional)

Learning Outcomes:
• Build digital adoption strategies
• Learn how to welcome, guide, and engage new users
• Contribute to feature usage and platform impact

21. Pitch & Funding Strategy Intern

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Position Overview:
Creates and edits pitch decks for programs and funding initiatives. Supports campaigns on grant, investor, or startup funding platforms. Works closely with leadership to align visual and narrative content.

Key Responsibilities:
• Design and update pitch decks using Canva, PowerPoint, or Google Slides
• Draft messaging for investor/funder outreach
• Maintain profiles on fundraising platforms (e.g., Gust, Wefunder)
• Track campaign metrics and progress reports

Preferred Skills:
• Visual storytelling and slide design
• Strategic communication and clarity
• Familiarity with fundraising or investor engagement

Learning Outcomes:
• Build real-world pitch and presentation assets
• Learn outreach, fundraising, and campaign coordination
• Gain experience supporting startup or nonprofit capital strategy

22. Community Listening & Human-Centered Design Intern

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Position Overview:
Leads interviews, focus groups, and listening sessions with internal and external stakeholders to inform program or tool development. Helps ensure user needs are reflected in workflows and systems.

Key Responsibilities:
• Conduct user interviews and transcribe feedback
• Create journey maps or empathy maps
• Highlight insights and design recommendations
• Collaborate with operations or platform teams on updates

Preferred Skills:
• Active listening and interview facilitation
• Visual synthesis of qualitative data
• Awareness of design thinking or service design

Learning Outcomes:
• Learn how to center real user voices in development
• Support tools and systems that reflect lived experience
• Build human-centered research skills

23. Learning Management Intern

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Position Overview:
Organizes and structures educational content into learner-friendly systems. Supports course layout, progression logic, and certification structures using platforms like Notion, Thinkific, or Kajabi.

Key Responsibilities:
• Break down curricula into modules and lesson plans
• Help format learning guides and quizzes
• Assist with digital course structure and student experience
• Track learner progress and platform engagement

Preferred Skills:
• Curriculum development or instructional design interest
• Organized and linear thinking
• Experience with Google Slides, Notion, or LMS tools

Learning Outcomes:
• Understand course design and digital learning UX
• Translate educational content into teachable units
• Contribute to upskilling and onboarding structures

24. Event Planning & Coordination Intern

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Position Overview:
Supports logistics, planning, and execution for virtual events—such as research showcases, workshops, funder meetings, and onboarding calls.

Key Responsibilities:
• Create RSVPs and email sequences for upcoming events
• Organize run-of-show documents and slide decks
• Coordinate speakers, rooms/links, and day-of logistics
• Send out post-event follow-up and thank-yous

Preferred Skills:
• Calendar management and scheduling
• Communication and event writing
• Comfortable with Zoom or webinar logistics

Learning Outcomes:
• Plan and execute real-world events
• Build organizational and stakeholder management skills
• Strengthen communication timing and clarity

25. Audio/Video Production Intern

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Position Overview:
Produces audio and video assets for storytelling, education, marketing, and events. Assists in multimedia creation, editing, and publishing.

Key Responsibilities:
• Record and edit clips for voiceovers, reels, or explainer videos
• Sync audio with visuals or captions
• Create branded video frames or intro/outro templates
• Organize final files and create social/post-ready formats

Preferred Skills:
• Editing software (Descript, iMovie, CapCut, Canva, etc.)
• Audio clarity and visual pacing
• Storytelling in motion

Learning Outcomes:
• Learn multimedia content creation
• Support project storytelling with visual and audio tools
• Build a portfolio of real client-facing assets

26. Customer Experience / User Support Intern

Position Overview:
Evaluates user experience across digital platforms and identifies ways to improve clarity, ease, and engagement. Acts as a "first-time user" and helps document support flows.

Key Responsibilities:
• Test systems from the user’s perspective
• Document confusion points and improvement ideas
• Draft onboarding and FAQ support materials
• Collaborate with operations and tech interns on fixes

Preferred Skills:
• Detail-oriented and empathetic
• Comfortable navigating new platforms
• Good written communication for explaining processes

Learning Outcomes:
• Learn how to reduce digital friction
• Improve user journeys through structured feedback
• Build tools that make systems more accessible

27. Social Media Content Intern

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Position Overview:
Creates visually engaging content and post series for social channels. Supports brand storytelling across Instagram, LinkedIn, and similar platforms with scheduled campaigns and visual consistency.

Key Responsibilities:
• Design branded posts and reels using Canva or Adobe Express
• Draft captions and organize into a content calendar
• Track engagement metrics and adjust strategy
• Repurpose team updates into shareable highlights

Preferred Skills:
• Visual design skills and brand alignment
• Familiarity with social platforms
• Copywriting for short, engaging formats

Learning Outcomes:
• Build confidence in managing a social media calendar
• Learn to communicate visually for outreach and storytelling
• Strengthen nonprofit and health-aligned messaging

28. Data & Analytics Intern

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Position Overview:
Analyzes data from user surveys, tools, or programs to visualize engagement, identify patterns, and contribute to decision-making and reporting (e.g., for grants or presentations).

Key Responsibilities:
• Collect and clean data sets
• Build dashboards using Sheets, Notion, or Airtable
• Visualize trends in user behavior or intern progress
• Assist in drafting insights and reports

Preferred Skills:
• Comfortable with numbers and spreadsheets
• Basic data visualization understanding
• Curiosity and interpretation skills

Learning Outcomes:
• Learn how to track real-world performance metrics
• Strengthen visual storytelling with data
• Contribute to evaluation and improvement strategies

29. Digital Marketing Intern

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Position Overview:
Supports audience growth through SEO, email campaigns, landing pages, and traffic analytics. Helps design funnels for enrollment, sign-ups, and outreach success.

Key Responsibilities:
• Design and test automated emails in Mailchimp or Wix
• Track SEO terms, improve page metadata, and test landing pages
• Help build lead magnets or resource downloads
• Analyze campaign performance (clicks, opens, conversions)

Preferred Skills:
• Interest in marketing and digital strategy
• Familiarity with Google Analytics, Mailchimp, or similar
• Writing and layout clarity for web content

Learning Outcomes:
• Learn how to grow a digital audience
• Understand campaign performance metrics
• Support strategy for mission-driven outreach

30. Publishing & Studio Production Intern

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Position Overview:
Prepares illustrations and manuscript materials for professional publication. Supports formatting, organization, and delivery of files to publishers or clients, especially in children’s books and visual storytelling.

Key Responsibilities:
• Organize files by size, type, and resolution (CMYK, RGB, etc.)
• Use naming conventions and folder systems for delivery
• Format and prepare manuscripts for submission
• Create preview decks, mockups, or pitch packets

Preferred Skills:
• Eye for layout and formatting
• Familiarity with Photoshop, Canva, or Google Drive
• Organizational and editorial accuracy

Learning Outcomes:
• Gain experience in creative production pipelines
• Learn standards for manuscript and illustration delivery
• Build skills in publishing communication and logistics

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